At Kudos we have a 60-day happiness guarantee! If you don’t love our diapers or wipes within 60 days, ship them back for free (even if the box/bag is open) and we’ll give you a full refund for the original purchase price. For diapers that we’re unable to resell, we’ll donate them to one of our favorite diaper banks. Simply email us at firstname.lastname@example.org and we’ll send you a prepaid shipping label. Original shipping and handling fees and "Duties & Taxes Reimbursements" will not be refunded.