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What is your return policy?

We have a 45-day happiness guarantee and free return policy at Kudos!

If you don’t love our diapers or wipes within 45 days, we'll exchange or refund up to 6 diaper packs (one monthly box) and 8 packs of wipes from your most recent order. For diapers that we’re unable to resell, we’ll donate them to one of our favorite diaper banks. Simply email us at hello@mykudos.com.

When can I expect to receive my order?

Orders ship within 1 to 2 business days of placing the order and arrive within another 2 to 5 business days.

Once your order ships, you’ll receive a confirmation email with tracking information, so you can check on your delivery status.

NOTE: We may need an extra 2-3 weeks to process your order because of Shark Tank. We are working as fast as we can to get your orders out 🦈.

Do you offer free shipping?

We offer free standard shipping on orders over $45.

Where do you ship Kudos to?

We currently ship to the continental United States (aka the "lower 48") and hope to expand to other countries soon.

Why don’t you ship to Alaska and Hawaii?

We’re not able to ship to Alaska and Hawaii currently. We hope to be able to ship our products to Alaska and Hawaii soon.

Do you ship to P.O. Boxes, APO and FPO addresses?

Unfortunately, we're not currently able to ship to P.O. Boxes, APO and FPO addresses.

My baby changed sizes and I have unused diapers; can I exchange them?

We know your little ones are growing... fast! We’ll exchange up to 6 diaper packs and 8 packs of wipes from your most recent order. Email us at hello@mykudos.com to get started.

Can I get a sample of Kudos?

We currently don’t offer samples. However, we have a 45-day happiness guarantee! If you don’t love our products within 45 days, we’ll exchange or refund up to 6 diaper packs (one monthly box) and 8 packs of wipes from your most recent order.

Why don’t you offer free trial packs?

As a young company, we cannot currently support free trial packs. However, we have a 45-day happiness guarantee! If you don’t love our products within 45 days, we’ll exchange or refund up to 6 diaper packs (one monthly box) and 8 packs of wipes from your most recent order.

Can I change or cancel my order?

If you’ve just placed an order and you’d like to make edits or cancel, please email us at hello@mykudos.com as quickly as possible and we’ll do our best to help.

What is the frequency for subscription shipments?

Adjusting your Kudos subscription to fit your schedule is easy! Subscriptions can be set to renew every 3, 4 or 5 weeks. You can change the date of a shipment, skip a shipment, and pause or cancel your subscription by logging into your Kudos subscription account here.

Can I divide my monthly box into two different sizes?

We’re only able to ship one diaper size per monthly box, but we hope to be able to offer more choices in the future.

Where can I buy Kudos products?

You can purchase our diapers and our diaper and wipes bundles at here.

Do you offer a military discount?

We offer an ongoing 10% off for active members of the military, law enforcement, fire department, or emergency response personnel. Send us an email at hello@mykudos.com to get started.

How can I gift Kudos?

Giving the gift of Kudos is easy! You can purchase Kudos gift cards here.

What is your Shark Tank Deal?

10% off applies to our monthly boxes and bundles. Offer does not apply to gift cards. Deal begins January 6, 2023, at 6:00 am PST and ends January 8, 2023, at 11:59 pm PST.

How do I know what size to get for my baby?

Our diapers run small, so if your baby is in between sizes we recommend sizing up!

Though every baby will be different, feel free to use the following weight ranges as a guide to help determine the best size for your little one. 

Size 1: 7-12 lbs

Size 2: 10-14 lbs

Size 3: 14-22 lbs

Size 4: 20-28 lbs

Size 5: 25+ lbs

Size 6: 30+ lbs

For more information on how to determine the sizing and how long you can expect to be in a given size, we encourage you to check out our blog post here.

What makes Kudos different?

At Kudos, our goal has been and always will be to provide you with the safest disposable diaper for baby’s sensitive skin, the planet…and your white couch! 

Kudos is the first disposable diaper where baby’s bum touches 100% doctor-recommended cotton all day. Not plastic. Cotton is naturally soft, sustainable, hypoallergenic and the #1 doctor-recommended material for rash and eczema. Plastic is fossil-fuel-derived and can be absorbed into the skin and disrupt the reproductive and endocrine systems.

Designed by our team of former MIT and P&G engineers, Kudos are made with 4x more plant-based components than the leading diaper brands. Our patent-pending DoubleDryTM Tech has two absorption layers instead of the traditional one giving Kudos unsurpassed overnight leakage protection. 

For a complete teardown of what sets our diapers apart from other disposable diapers, click here.

How are Kudos diapers different from bamboo diapers?

Unfortunately, even diapers made of seemingly natural ingredients, like bamboo, can use harmful processing techniques that are dangerous for the planet. 

Ever feel a bamboo plant? It’s hard. Almost like wood. Unfortunately, the harsh processing to turn hard bamboo into soft fabric releases environmentally toxic carbon disulfide (which can cause psychosis or lung disease) and hydrogen sulfied (which can cause reproductive issues and eye irritation) into the air. 

According to an FTC report about the mislabeling of bamboo“most ‘bamboo’ textile products, if not all, really are rayon, which typically is made using environmentally toxic chemicals in a process that emits hazardous pollutants into the air.” 

That’s why, when researching materials for our diapers, Kudos chose to avoid bamboo entirely and opt for 100% US-sourced cotton instead. You can learn more here.

How are Kudos diapers different from cloth diapers?

Kudos diapers were designed to offer the best of both worlds between the convenience of disposable diapers and the sustainability and skin-friendly benefits of cloth diapers. For those who are primarily using cloth diapers, we find that Kudos are a great option for overnight use and travel purposes.

Is Kudos OEKO-TEX STANDARD 100 certified? (And what does that mean?)

Our entire diaper is OEKO-TEX STANDARD 100 certified. This certification is the gold standard in safety for textile products. It means our diaper is free of 100+ of the most harmful chemicals. You can learn more about this here.

How many diapers come in a monthly box?

We adjust the quantity in each monthly box based on diaper size because as babies grow, fewer are used a day. 

Size 1: 216

Size 2: 200

Size 3: 186

Size 4: 168

Size 5: 144

Size 6: 126

Where are Kudos diapers manufactured?

All of our cotton is sourced from local farmers in the US. The final assembly of our product happens in Germany and Mexico.

Can Kudos be used overnight?

Pee and poo need a place to go. So we made our patent-pending DoubleDry™ Tech with 2 layers instead of the traditional 1 to prevent leaks and keep baby dry. All night long.

What is DoubleDry™ Tech? / Do Kudos diapers work against blowouts, leaks?

Developed by our team of former MIT and P&G engineers, our patent-pending DoubleDry™ Tech features two absorption layers instead of the traditional one to offer unsurpassed overnight and daytime leakage protection compared to leading natural diaper brands. Our two powerful, plant-based layers quickly wick away and absorb liquids to keep butts dry.

Do your diapers use organic cotton?

We don’t use organic cotton because we can’t purchase large enough quantities from the U.S. and we don’t want to source our cotton from Asia where the practices, regulations, and classifications of organic cotton are widely known to be unreliable. 

Instead, we focus on using the safest, most sustainable non-organic cotton possible sourced entirely from U.S farmers. Our cotton is chlorine-free and cleaned with a breakthrough process that involves zero chemicals, water, or process heat. You can learn more about our cotton here.

Additionally, there is always the question if organic cotton farming in the U.S. is more sustainable. Organic cotton yields 1/7 as much as conventional cotton. This means you need 7X the water, 7X the land, 7X the irrigation, etc. to get the same amount of cotton.

Our diapers are fully OEKO-TEX STANDARD 100 certified. This certification is the gold standard in safety for textile products. It means our diaper is free of 100+ of the most harmful chemicals. You can learn more about this here.

Is Kudos cotton bleached?

Kudos uses a mix of 70% unbleached cotton and 30% bleached cotton. The bleaching is 100% chlorine-free and gives the cotton the strength necessary to hold up in a diaper. Most cotton you see in baby products is 100% bleached cotton. Which is why it’s so white. With Kudos, you may see tiny specks from our pure unbleached cotton. That’s the cotton showing off how natural (and unbleached) it is.

Why is cotton better for my baby’s sensitive skin again?

100% cotton underwear is considered the comfiest for adults.The same logic goes for babies. Cotton is naturally soft, hypoallergenic, and according to this study proven to cause zero skin irritation. Cotton is the #1 doctor-recommended material for rash and eczema, and the #1 choice for Kudos diaper liners. Not plastic.

Do Kudos diapers have a wetness indicator?

Yes! All Kudos diapers include a helpful wetness indicator that will turn from yellow to blue when a diaper is wet and should be changed.

I've noticed occasional dark particles on the diaper, should I be worried?

Nope, not at all! That’s just our cotton showing off how natural it is. Most cotton has it, but is typically 100% bleached so you can’t see those specs. It’s perfectly safe for babies -- in fact, when you don’t see the little black specs on products that are made from cotton, that means it has undergone harsher processing. For more info on what makes our cotton unique, check out our blog post on TruCotton.

Do you offer wipes?

Yes! Our EWG-certified wipes are compostable and biodegradable. And made with sustainably-managed trees from VEOCEL™ Lyocell fibers. While other plastic and bamboo (AKA viscose) wipes are made using harsh chemicals that pollute, Kudos wipes are responsible. 

Due to limited inventory we are only offering wipes as a bundle option with our diapers here.

What are the ingredients in your wipes?

Our EWG-certified wipes are made with 99% purified water and 1% other skin-loving ingredients like glycerin and plant-based squalane.

Our wipes are blissfully gentle for even the most sensitive skin with the Environmental Working Group’s seal of approval.  

Our full ingredient list: Water, Pyrus Malus (Apple) Fruit Extract, Glycerin, Citric Acid, Squalane, Decyl Glucoside, Tocopherol, Sodium Levulinate, Potassium Sorbate.

You can learn more about our wipes here.

Where are Kudos wipes manufactured?

Our wipes are made in the United States.

Do you sell individual wipe packs?

Due to limited inventory, we are only offering wipes as a bundle option with our diapers here. While we feel very confident that you’ll love our wipes, we also have a 45-day happiness guarantee! If you don’t love our products within 45 days, we’ll exchange or refund up to 6 diaper packs (one monthly box) and 8 packs of wipes from your most recent order.

What plant-based materials are Kudos made of?

We’ve focused our efforts on sourcing materials from the most sustainable and renewable resources possible. These include clean, hypoallergenic cotton, sugarcane, and trees. In fact, Kudos are 4x more plant-based than the leading disposable diaper brand! You can read a full teardown of all the materials in our diaper here.

Where do you source your cotton?

Our cotton is provided by True Cotton which is 100% sourced from farms in the United States. You can read more about it here. It’s the only thing that touches your baby’s sensitive bum when they wear Kudos!

What’s unique about the cotton that Kudos uses?

We use True Cotton, which is entirely sourced from farmers in the U.S. and is cleaned with a breakthrough process that utilizes zero water, chemicals, or process heat. You can learn more about it here.

Is cotton better for the environment than other textiles or plastic?

Generally speaking, yes. Cotton is energy self-sustaining, and does not contribute to net greenhouse gas emissions. This is because cotton naturally uses sunlight to convert itself into a soft fiber without any intermediate processing steps (unlike plastic or bamboo). So, cotton basically has a “negative” energy footprint. You can learn more about that here.

How about pesticides use in cotton?

Some pesticides and fertilizers are always involved in the production of cotton -- organic and non-organic. Once the cotton fiber is exposed to the air (i.e. once its grown), no pesticides are applied to the surface of the cotton.

We use the safest, most sustainable non-organic cotton possible sourced entirely from farmers in the U.S., chlorine-free, and cleaned with a breakthrough process that involves zero chemicals, water, or process heat. You can learn more about our cotton here.

Are your diapers disposable or reusable?

Kudos diapers are meant to be disposed of in the trash after each use. We know many parents rely on the convenience of disposable diapers, so we’ve focused on sourcing the safest materials from the most sustainable and renewable resources.

Kudos diapers are 4x more plant-based than the leading disposable diaper brand and our R&D team is working closely with our industry partners to push material innovation forward.

With your help and support, we hope we can get to a 100% plant-based, plastic-free, compostable diaper in the future.

How should I dispose of Kudos diapers? Are Kudos compostable?

While Kudos diapers are made from more plant-based ingredients than any other disposable diaper on the market, even our diapers are not fully compostable and should be disposed of in the trash. Regardless of what you hear, no disposable diaper is 100% compostable (yet). And, no diaper should ever be flushed down the toilet. 

However! We are exploring partnerships with industrial composting facilities that can break down parts of the diaper to then get composted. We’ll be sure to keep you posted on the lastest advances. Check out our blog article on the “4 dirty composting truths” to learn more.

Are your wipes biodegradable?

Yes! Our wipes are 100% biodegradable. Other baby wipes are made with some form of plastic. Not Kudos. Ours are plastic-free and made with sustainably-managed trees from VEOCEL Lyocell fibers.

Got more questions? Check out our official support center.

Can't find what you're looking for? Email us at support@mykudos.com.